Crisis Support Scheme

There will be NO CASH PAYMENTS

Crisis Support is NOT available if:

  • You are awaiting an award of benefit from the Department for Work and Pensions (DWP) and there is a delay and you have no money. In these circumstances you can apply for a short term benefit advance which was called a benefit alignment payment. To do this you need to contact the DWP on 0345 608 8545 and select the option for the benefit you are waiting for. You must tell the DWP that you require a short term benefit advance not a crisis loan.


  • You require a budgeting loan or budgeting advance.  If so, please contact the DWP on 0845 603 6967. A budgeting loan will help to pay for essential things like rent, furniture, clothes or hire purchase debts and the smallest amount you can borrow is £100.  

Please choose the option from below that best describes your current circumstances.

Please note that any applications received outside of office hours (Monday to Friday 8:30am to 4:30pm) will not be processed until the next working day.  If your application is received after 1pm, we cannot guarantee that your application will be processed on the same day. 

We may require evidence to support your application.

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Please Note: If your application is successful we will endeavor to ensure any award is suitable for your dietary needs, however we can not be held responsible if items supplied do not meet your dietary requirements and we recommend you check all labels carefully.